LAST MODIFIED: 19 December 2024
This Privacy Agreement ("Agreement") explains how shahed hamed games studio ("we," "us," "our") collects, uses, stores, and protects your personal information when you access or interact with our services, including our websites and mobile applications (collectively called "Sites"). By using our Sites, you agree to the terms of this Privacy Agreement. We are dedicated to complying with all applicable global data privacy laws, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), along with any similar provincial laws.
Please read this Agreement carefully to understand our approach and practices regarding your personal data and how we manage it.
1.1 Information You Provide Voluntarily
We collect personal information that you willingly give us, such as:
Contact details: Name, email address, phone number, mailing address.
Login and account information: Unique user ID and password.
Personal details: Date of birth, purchase history.
Preferences: Wish list, marketing preferences, subscription choices.
Demographic information: Age, gender, location (if provided).
1.2 Automatically Collected Information
When you visit our Sites, we may automatically gather certain data through technologies like cookies, web beacons, and server logs. This includes:
Log data: Your IP address, browser type, referring/exit pages, visit date and time, and other browsing activities on our Sites.
Device information: Device type, operating system, mobile network details, and device identifiers.
1.3 Third-Party Information
We might obtain information about you from third-party sources, for example:
Social media platforms (like Facebook, Google) if you use them to log in or interact with us.
Business partners or other third parties that help us provide services or run promotions.
2.1 Service Provision and Transaction Processing
We use your information to:
Fulfill your requests or when you consent.
Provide customer support and answer inquiries.
Manage your account and preferences.
2.2 Marketing and Promotion
We may use your information to:
Send you marketing messages, newsletters, and product or service updates that we think might interest you.
Conduct surveys, promotions, or contests.
Personalize your experience on our Sites based on your preferences and browsing behavior.
2.3 Service Improvement
We analyze data to enhance our Sites, services, and user experience by:
Studying usage trends, preferences, and interactions on our Sites.
Conducting research to improve our services and products.
2.4 Legal Compliance and Protection
We use your information to:
Comply with legal obligations or respond to subpoenas, legal requests, or court orders.
Protect our legal rights or defend against legal claims.
Prevent fraud or illegal activities and ensure the security of our Sites.
3.1 We value your trust and are committed to protecting your privacy. To maintain transparency, we want you to know when and with whom we might share your personal information. We only share your data as described in this Privacy Policy.
3.2 We may disclose your personal information to reliable third-party service providers who help us deliver the products and services you use and maintain our Sites. These providers may include companies that assist with:
Managing customer databases.
Sending emails.
Conducting direct marketing and data collection.
Providing data storage and analysis.
Preventing fraud.
Offering customer support.
3.3 We may also share information to support our business operations and optimize services.
3.4 All third-party service providers must agree to strict confidentiality terms and use your data only for the stated purposes.
3.5 If we seek investors or undergo a business change like a merger, acquisition, or asset sale, your personal information may be shared as part of the process.
3.6 We may also disclose your information if legally required, such as in response to a subpoena or to cooperate with law enforcement investigations, protect against misuse or unauthorized access, defend against legal claims, or safeguard the rights, property, or safety of users, the public, or ourselves.
4.1 Our Sites use cookies and similar technologies to collect information about your browsing habits. Cookies are small data files stored on your device that help us:
Remember your preferences and settings.
Analyze website traffic and usage patterns.
Improve user experience and personalize content.
4.2 You can adjust your browser settings to reject cookies or be notified when they are sent. However, some features of our Sites may not work properly without cookies.
5.1 We implement reasonable physical, electronic, and administrative measures to protect the personal information we collect. This includes:
Using encryption for secure transmission of sensitive information.
Employing access control systems to limit access to your data.
Regularly updating security systems to prevent unauthorized access or breaches.
5.2 However, no internet data transmission can be guaranteed 100% secure. By using our Sites, you accept that we cannot ensure the security of your information and that you transmit data at your own risk.
6.1 Data Retention
We will keep your personal information only as long as needed to fulfill the purposes in this Agreement, unless a longer retention period is required by law or for legitimate business reasons.
6.2 Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can correct any inaccurate or incomplete information we have about you.
Right to Erasure: You can ask us to delete your personal information under specific conditions.
Right to Object: You can object to the processing of your data for certain purposes, like direct marketing.
Right to Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.
Our Sites may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. This Privacy Policy only applies to the information we collect. We encourage you to review the privacy policies of any third-party websites you visit.
We may update this Privacy Agreement from time to time. If we make significant changes, we will notify you by posting a notice on our Sites or sending an email to the address you provided. The date of the latest revision will be shown at the top of this page.
These California Privacy Disclosures supplement our Privacy Policy and only apply to individual residents of California ("consumers" or "you"). They provide more details on how we collect, use, disclose, and process the personal information of California residents, both online and offline, according to the California Consumer Privacy Act of 2018 (CCPA).
Unless otherwise stated, the terms in these CA Disclosures have the same meanings as in our Privacy Policy or as defined by the CCPA. For these disclosures, "personal information" is defined by the CCPA and does not include publicly available information, de-identified information, or aggregated information that cannot be reasonably linked to you, or information excluded from the CCPA.
9.1 Your Rights Under the CCPA
As a California resident, you may have the following rights under the CCPA, subject to certain legal limitations:
Right to Know: You can request information about your personal information that we have collected, used, or disclosed in the past 12 months (after identity verification):
The specific personal information we have collected about you.
The categories of personal information we have collected about you.
The categories of sources where we got your personal information.
The categories of personal information we have disclosed to third parties for business purposes and the categories of recipients.
The categories of personal information we have sold and the categories of third parties we sold it to.
The business or commercial purposes for collecting or selling your personal information.
Right to Request Deletion: You can request the deletion of your personal information that we have collected, with some exceptions. Note that if you request deletion, we may not be able to provide you with access to certain services, and we will notify you if this is the case.
Right to Opt-Out of Personal Information Sales: You have the right to opt-out of the sale of your personal information to third parties, either now or in the future.
9.2 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request to protect your privacy.
9.3 This section ensures California residents are informed about their rights and how to exercise them under the CCPA.
If you have any questions or concerns about this Privacy Agreement, or if you want to update your personal information or exercise your rights, please contact us at: Email: [email protected].
By using our Sites, you confirm that you have read, understood, and agreed to the terms of this Privacy Agreement. If you disagree with any part of it, you should not use our Sites.